Bad weather, team members falling ill, or other circumstances. No matter the reason: You have to stop reservations from coming in right now. This is how you can easily do that yourself.

Scenario 1. Bad weather - you have to close the terrace

Due to bad weather you want to stop reservations on your terrace. Turn reservations for the area off.

  • Go to Overview, click on the label 'open' in the top right corner.

  • Put the maximum of guests in the area to 0.

  • Click on Apply.

📌 This works for all the areas in your restaurant

Scenario 2. Dinner at 6 pm is getting too crowded - close a timeslot

There are too many guests arriving on a specific timeslot. Close the timeslot so no more reservations will be accepted.

  • Go to the Overview, click on the switch icon for pacing limits in the top right corner.

  • Put the relevant timeslot on capped.

  • Click on Save.

  • The timeslot is no longer available online.

Scenario 3. Close reservations for a whole day

Don't want to accept reservations for a specific day?

  • Go to Overview, click on the label 'open' in the top right corner

  • Click on Closed where it says accept online reservations.

  • Click on Apply.

  • Online reservations will no longer be accepted for this day.

Scenario 4. Close restaurant for several days

Do you want to close your restaurant for several days or a week? Add a closed period.

  • Go to Settings > Shifts and click on the Special and Closed days tab

  • Click on the big blue PLUS button to add one closed days.

  • Select the Start and the End date of the closing period.

  • Click on Apply. Your newly added closed day(s) will show up in the overview

Scenario 5. Not able to serve dinner - close a shift

Not able to do lunch or dinner on a specific day? Shifts decide when guests are able to make reservations.

  • If you work with different lunch and dinner shifts, add exceptions to your regular shifts. We explain here how to do that.

  • Do you have an ongoing shift from 10.00 till 22.00? Just close all the time slots for the dinner, as we described in scenario 2.

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