💡 Important: this Help Center article is about Lightspeed L-series! Formitable connects with both L-series and K-series. Make sure you have the right version.

If you get the 500 notification that usually means that there is no connection yet between Lightspeed L-series and Formitable. The two systems can't talk to each other yet.

In most cases, either Formitable or Lightspeed still needs to take some steps to make the connection work. If you have just installed the Lightspeed App in Formitable, please wait until Lightspeed gets in touch with you and give consent for the integration if they ask for it. Find the full Lightspeed L-series guide here.

📌 Read this article to learn more about the integration of POS- systems with Formitable.