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unTill: Explanation of the two workflows

Are you using the Formitable unTill POS integration? We tell you how to check-in your reservations to work more efficiently and get to know your loyal customers even better.

Choose one way to check-in your reservations - either in Formitable or otherwise in unTill. Working half in Formitable and half in unTill is asking for technical problems. Use one of the two - whatever works best for you and your staff.

📌 Do you need help setting up the unTill integration? Find a detailed explanation how to do it here.

💡 Before a reservation is checked-in, you can freely move the reservation in Formitable. After a reservation is checked-in you can only move it to a different table in unTill.

❗ If you check-in reservations in unTill, the ticket and pre-payments will not show up on the receipt. Technically this is unfortunately only possible if you check-in from Formitable.

Checking in reservations in Formitable

  • You check-in a reservation in Formitable, in the overview.

  • We will create an order in unTill on the corresponding table for you.

  • Tickets and pre-payments will automatically be processed in the receipt.

  • If you select Pay on the unTill cash register, for the table, you will be asked if you want to pay and process the prepayment from Formitable. Confirm this.

  • After you check-out the table in unTill, the receipt is saved in Formitable.

  • Click on the reservation in Formitable and then on the little paper plane icon to see the receipt.

Checking in reservations in unTill

  • You open a table in unTill.

  • unTill looks for a reservation in Formitable within the match deviation time.

  • If a reservation is found, then the reservation is checked-in in Formitable as well.

  • After you check-out the table in unTill, the receipt is saved in Formitable.

  • Click on the reservation in Formitable and then on the little paper plane icon to see the receipt.

❗ You need to open the table in unTill before creating a new order. If you create a tap first, we can't check-in the reservation in Formitable for you. Always check-in the table before you create an order.

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